Job Description
Join Nashville's fastest-growing customer service team! We're seeking enthusiastic Part-Time Customer Service Associates with no prior experience required – comprehensive training is provided. Perfect for students, career changers, or anyone seeking flexible hours in a supportive environment. Develop valuable communication skills while representing premium brands in our state-of-the-art Nashville facility. Enjoy competitive pay, growth opportunities, and a dynamic team culture.
Why Choose Us?
- Paid training program
- Flexible weekday/weekend shifts
Responsibilities
- Delocate exceptional customer service via phone, email, and chat channels
- Process orders, returns, and inquiries using our CRM system
- Resolve customer issues with empathy and problem-solving skills
- Collaborate with team to achieve service level targets
- Document interactions accurately in customer profiles
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal abilities
- Basic computer proficiency (typing, internet navigation)
- Reliable transportation to downtown Nashville location
- Positive attitude and willingness to learn
- Ability to work evenings/weekends (20-25 hrs/week)
- No experience necessary – training provided!