Job Description
Are you ready to start your career tomorrow?
Premier Support Solutions is currently hiring Entry Level Customer Service Representatives in Charlotte, NC. We are looking for motivated individuals who are eager to learn and grow within a dynamic team environment. No prior experience is necessary; we provide comprehensive on-the-job training to ensure your success.
Why Join Us?
- Immediate Start: Begin working as soon as you are hired.
- No Experience Needed: Perfect for recent graduates or those looking to switch careers.
- Competitive Pay: Earn between $15.00 and $20.00 per hour based on performance.
- Full-Time Benefits: Health, dental, and vision insurance available after 90 days.
We are committed to providing exceptional service to our clients, and we need your help to do so. If you have a positive attitude and a strong work ethic, we want to hear from you today.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with professionalism and efficiency.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Accurately document all customer interactions and account information in our CRM system.
- Collaborate with team members and supervisors to identify areas for process improvement.
- Maintain a clean and organized workspace to ensure a productive work environment.
Qualifications
- High school diploma or GED equivalent required.
- Must be 18 years of age or older.
- Reliable high-speed internet connection and a home office setup.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends if required.