Job Description
We are seeking motivated individuals to join our dynamic team as an Entry Level Customer Service Representative. This is a fantastic opportunity for recent graduates or those looking to start their career in the tech industry with no prior experience required.
Whether you prefer working from the comfort of your home or commuting to our office in Oakland, we offer a flexible work environment with comprehensive training and clear pathways for advancement.
Why Join Us?
- Competitive hourly rate starting at $18/hr
- Full-time schedule with stability
- Remote work options available
- On-the-job training provided
Apply today to take the first step towards a rewarding career!
Responsibilities
- Respond to customer inquiries via email, chat, and phone in a professional and timely manner.
- Assist customers in resolving technical issues and navigating our services.
- Input and update customer data accurately into our CRM systems.
- Collaborate with the support team to improve overall service quality.
- Document customer feedback and contribute to solution development.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- A positive attitude and willingness to learn.
- Ability to work independently in a remote setting or in a busy office.