Job Description
We are currently seeking motivated individuals to join our team as Entry-Level Customer Service Representatives in Raleigh, NC.
This is a fantastic opportunity for anyone looking to start a career in a corporate environment. We value potential over experience and provide comprehensive training to help you succeed.
What We Offer:
- No Experience Required: We train you from the ground up.
- Competitive Pay: Starting at $15/hour with performance bonuses.
- Full Benefits: Medical, dental, and vision insurance.
- Career Growth: Clear path to management and senior roles.
Don't let a lack of experience hold you back. Apply now to become part of the Horizon Solutions family.
Responsibilities
- Answer and direct incoming phone calls and emails with a professional, friendly tone.
- Assist customers in resolving their inquiries and questions regarding our products/services.
- Perform data entry and maintain accurate customer records in the company database.
- Collaborate with team members to meet daily performance targets.
- Learn and demonstrate knowledge of company products to provide accurate information.
- Process customer orders and returns efficiently.
- Participate in daily morning briefings and training sessions.
Qualifications
- High school diploma or GED is preferred; a high school student with good grades is also welcome to apply.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills.
- Strong verbal communication skills and a willingness to learn.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation to the office.
- Enthusiastic attitude and professional demeanor.