Job Description
Are you a motivated individual looking to kickstart your career in a dynamic environment? Apex Support Systems is seeking enthusiastic Entry Level Customer Service Representatives to join our growing team in Atlanta, Georgia.
We pride ourselves on providing top-tier support to our clients. This is an excellent opportunity for those seeking part-time work with the potential for career growth and skill development in a tech-forward industry.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr).
- Flexible scheduling to balance work and life.
- On-the-job training and professional development.
- Supportive and collaborative team culture.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on problem resolution.
- Accurately document customer interactions and feedback in our internal CRM system.
- Assist customers with product information, order tracking, and troubleshooting basic technical issues.
- Collaborate with the sales and technical teams to ensure a seamless customer experience.
- Identify opportunities to upsell or cross-sell products based on customer needs.
Qualifications
- High School Diploma or GED required.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection (for remote options).
- Ability to work varying shifts, including weekends and evenings.
- No prior experience necessary; we provide comprehensive training.