Job Description
Are you looking for a rewarding career in Tampa with no experience required? Tampa Bay Support Solutions is the perfect place to start. We are seeking motivated individuals to join our growing team as Customer Service Representatives. We pride ourselves on a supportive environment where we invest in your growth and development.
As a key member of our team, you will be the face of our brand, ensuring our clients receive the best possible support. We offer comprehensive on-the-job training for all new hires, meaning you do not need prior technical skills or customer service experience to apply.
Why Join Us?
- Competitive hourly pay starting at $15.00
- Health, Dental, and Vision Insurance available after 90 days
- Career advancement opportunities for dedicated employees
- Modern office environment in Downtown Tampa
Don't let a lack of experience hold you back from achieving your career goals. Apply today and take the first step towards a brighter future!
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Provide accurate information regarding products and services to assist customers in solving their problems.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Maintain and update customer records in our database to ensure data accuracy.
- Collaborate with team members to resolve complex issues and improve service standards.
- Identify opportunities to upsell products or services to existing clients.
- Adhere to company policies and procedures at all times.
Qualifications
- High school diploma, GED, or equivalent required.
- No prior customer service experience is necessary; we provide full training.
- Basic computer literacy and typing skills are preferred.
- Strong verbal communication and active listening skills.
- A positive attitude and a genuine desire to help others succeed.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection (for remote hybrid roles).