Job Description
Are you looking to start your career without any prior experience?
Horizon Solutions Inc. is currently Urgently Hiring for Entry Level Customer Service Representatives in Chicago, IL. We are looking for motivated individuals who are eager to learn, grow, and succeed in a dynamic environment. We provide comprehensive on-the-job training and a clear pathway for advancement.
Join a team where your hard work is recognized and rewarded. No experience is necessary; we value attitude and willingness to learn over past history.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Perform accurate data entry and maintain up-to-date customer records.
- Assist in resolving customer issues and escalations to ensure high satisfaction levels.
- Collaborate with the sales and support teams to meet team targets.
- Participate in daily training sessions and skill-building workshops.
- Update internal databases with new information and transaction details.
- Provide feedback to management regarding customer trends and service improvements.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer proficiency and typing skills.
- Strong verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to undergo paid training.
- Reliable internet connection and device for remote training (if applicable).