Job Description
Are you looking to kickstart your career in Memphis, TN? We are urgently hiring for Entry Level Customer Service Representatives and we are ready to train the right candidates, regardless of prior experience.
At Memphis Support Services, we believe in potential over pedigree. If you have a positive attitude, strong work ethic, and a desire to learn, we want to hear from you. Our team is growing rapidly, and we are looking for ambitious individuals to join our dynamic support department.
Why Join Us?
- No Experience Required: We provide comprehensive paid training to get you up to speed.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Career Growth: Fast-track opportunities for advancement into team lead and management roles.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, account issues, and service requests.
- Accurately enter and update customer data into our CRM systems.
- Resolve customer complaints and escalate complex issues to senior staff when necessary.
- Maintain a positive and professional demeanor during high-volume periods.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation is a plus.