Job Description
Are you looking for an exciting career opportunity in New York? Horizon Digital Solutions is urgently hiring Entry Level Customer Service Representatives to join our dynamic team. We value enthusiasm, dedication, and a willingness to learn. No prior experience is necessary; we provide comprehensive training to help you succeed.
What We Offer:
- Immediate start available for qualified candidates.
- Competitive entry-level salary with performance bonuses.
- Full health, dental, and vision insurance.
- Career growth opportunities and leadership training.
- A supportive and collaborative work culture.
Join us today and take the first step towards a rewarding career in customer service and sales.
Responsibilities
- Assist customers via phone, email, and chat to resolve inquiries and ensure satisfaction.
- Learn and demonstrate a deep understanding of our products and services.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales and support teams to meet daily performance targets.
- Participate in ongoing training programs to enhance product knowledge and communication skills.
- Identify opportunities for upselling and cross-selling products to new clients.
- Adhere to company policies and quality assurance standards at all times.
Qualifications
- High school diploma or GED required.
- Must be authorized to work in the United States.
- Excellent verbal and written communication skills.
- Basic computer proficiency with Microsoft Office Suite.
- A positive attitude and strong work ethic.
- Ability to work full-time hours (Monday - Friday).
- Willingness to learn new software and processes quickly.