Job Description
We are looking for enthusiastic individuals to join our growing team as Entry Level Customer Service Representatives in Louisville, KY. No prior experience is required—we provide comprehensive on-the-job training!
At Horizon Data Systems, we value hard work, reliability, and a positive attitude. If you are ready to kickstart your career and work in a dynamic environment, we want to hear from you. This is a fantastic opportunity to gain valuable skills in client relations and administrative support.
Responsibilities
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries regarding products and services.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales and logistics team to ensure customer satisfaction.
- Identify opportunities to upsell products and improve service quality.
- Adhere to all company policies and safety guidelines.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer literacy and typing skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Reliable internet connection and home office setup (if remote).
- Problem-solving mindset and attention to detail.
- Willingness to learn and adapt to new technologies.