Job Description
Are you looking for a career that starts tomorrow? Horizon Support Solutions is seeking ambitious individuals to join our growing team in Oklahoma City, OK. We are a premier organization offering no experience necessary entry-level positions designed for rapid career growth. If you possess a positive attitude and a strong work ethic, we want to hear from you today.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive the highest level of support. We provide comprehensive training to ensure your success. Join us and take the first step towards a lucrative and stable future.
Responsibilities
- Resolve Customer Inquiries: Handle incoming calls and emails professionally to address customer questions and resolve issues efficiently.
- Data Management: Maintain accurate and up-to-date customer records using our CRM software.
- Process Transactions: Assist with order processing, returns, and exchanges in a fast-paced environment.
- Team Collaboration: Work closely with team members and supervisors to achieve daily targets and improve service standards.
- Feedback Collection: Gather and document customer feedback to help improve our products and services.
Qualifications
- Education: High School Diploma or GED is required; College coursework is a plus.
- Experience: No prior experience required. We value attitude and aptitude over history.
- Skills: Basic computer proficiency and familiarity with Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills with a friendly, professional tone.
- Availability: Must be available to work full-time, including weekends if necessary.