Job Description
Are you looking for a rewarding career in a dynamic environment? Apex Solutions Group is currently seeking enthusiastic individuals to join our team as Entry Level Customer Service Representatives. We are an equal opportunity employer dedicated to hiring the best talent in Louisville, KY.
Our company offers a comprehensive training program designed to set you up for success. Whether you are fresh out of high school or looking to make a career change, we provide the tools and support you need to thrive.
What We Offer:
- Competitive starting pay ($15.00 - $18.00/hr)
- Immediate hiring opportunities
- Full-time schedule with overtime availability
- Health, dental, and vision insurance after 90 days
- Paid vacation and sick time
- Career growth and advancement opportunities
Don't miss this chance to jumpstart your career in customer service. Apply now to join the Apex Solutions family!
Responsibilities
- Greet and assist customers via phone, email, and in-person with professionalism and efficiency.
- Resolve customer inquiries and complaints in a timely and accurate manner.
- Process orders, returns, and exchanges accurately using our internal systems.
- Collaborate with team members to ensure high-quality service delivery.
- Update customer records and maintain organized filing systems.
- Identify opportunities to upsell products or services based on customer needs.
- Perform general administrative duties as assigned by management.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is preferred but not required.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task and prioritize tasks in a fast-paced setting.
- A positive attitude and willingness to learn new skills.
- Must be reliable and able to pass a background check.