Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career without prior experience! We're seeking motivated individuals in Detroit to provide exceptional support to our growing client base. Enjoy competitive pay, comprehensive training, and immediate start opportunities in a fast-paced environment. Perfect for recent graduates or career changers looking to grow with us.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Resolve basic account issues using our CRM system
- Document interactions accurately in company databases
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong verbal communication skills
- Basic computer proficiency with Windows OS
- Positive attitude and eagerness to learn
- Ability to work flexible shifts including weekends
- Valid U.S. work authorization
- Pass background check and drug screening