Job Description
Launch your career with our paid training program! No experience needed to join our dynamic team in Raleigh, NC. We're seeking motivated individuals for entry-level customer service roles where you'll receive comprehensive training and competitive pay. Enjoy full benefits, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to grow in the tech industry.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve technical issues using our proprietary systems
- Document interactions accurately in CRM software
- Collaborate with team members to ensure customer satisfaction
- Participate in ongoing training programs
- Meet performance metrics for response times
- Contribute to process improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to learn quickly
- Customer-focused mindset
- Reliable internet access
- Positive attitude and teamwork spirit