Job Description
Join our dynamic team in sunny Tampa and launch your career with no experience required! Tampa Solutions Group is seeking motivated individuals for immediate full-time customer service roles. We provide comprehensive paid training, flexible scheduling, and a supportive environment where your growth is our priority. Enjoy competitive pay, health benefits, and opportunities for advancementâall while making a real impact in our community. Ready to start your professional journey today?
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and product concerns using internal resources
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training sessions to enhance skills
- Uphold company standards for customer satisfaction
Qualifications
- No prior experience requiredâtraining provided
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new tools
- Ability to work in a fast-paced team environment
- Reliable internet connection for remote options
- Positive attitude and commitment to customer excellence
- Must pass background check and drug screening