Job Description
Oakland Retail Group is expanding and looking for motivated individuals to join our team as Entry-Level Customer Service Representatives. This is an immediate hire position perfect for candidates seeking a no-experience-required role with growth potential. We offer on-the-job training, competitive pay, and a supportive team culture.
If you are a reliable, friendly person looking to start a career in retail and customer service, apply today!
Responsibilities
- Greet Customers: Welcome visitors and customers warmly, answering any initial questions and directing them to the appropriate department.
- Assist with Inquiries: Provide accurate information regarding products, services, and store policies to ensure a positive customer experience.
- Operate POS Systems: Process sales transactions efficiently using the Point of Sale system, handle cash and credit payments, and issue receipts.
- Inventory Support: Assist with stock counts, shelf organization, and maintaining a clean, organized sales floor.
- Handle Complaints: Address customer concerns or issues professionally and escalate them to a supervisor when necessary.
- Team Collaboration: Work closely with the sales team to achieve daily targets and maintain high service standards.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: No prior experience required; we provide comprehensive training.
- Skills: Strong interpersonal and communication skills with the ability to listen actively.
- Availability: Must be available to work flexible hours, including weekends and holidays.
- Computer Literacy: Basic computer skills and comfort with using touch-screen technology.
- Attitude: A positive attitude, eagerness to learn, and a professional appearance.