Job Description
Are you ready to launch your career in a dynamic environment?
Meridian Growth Partners is currently seeking motivated and enthusiastic individuals to join our team as Entry Level Customer Service Representatives. We believe in investing in talent and providing comprehensive training for those looking to grow within the industry.
Located in the heart of Philadelphia, our office offers a collaborative culture where your contributions matter. Whether you are fresh out of school or looking for a new start, this is your chance to build a stable and rewarding future.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- Comprehensive training and mentorship programs.
- Opportunities for rapid career advancement.
- A supportive and inclusive team atmosphere.
We are looking for individuals who are eager to learn, adaptable, and ready to represent our brand with excellence.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email in a professional and timely manner.
- Resolve customer issues and complaints efficiently to ensure high levels of customer satisfaction and retention.
- Accurately document all customer interactions and account information in our CRM database.
- Identify and assess customers' needs to achieve satisfaction.
- Collaborate with the sales and support teams to improve service processes and customer experience.
- Participate in ongoing training sessions to stay updated on product knowledge and company policies.
Qualifications
- High school diploma or GED required; associate or bachelor's degree is a plus.
- Strong verbal communication skills with the ability to explain complex concepts clearly.
- Basic computer proficiency and typing speed (40+ WPM).
- A positive attitude and a willingness to learn new skills quickly.
- Ability to work in a fast-paced, target-driven environment.
- Reliable transportation to and from the Philadelphia office.