Job Description
Urgent Hiring! Join a growing team in Fort Worth, TX, and launch your career with no experience required. We are looking for motivated, energetic individuals to join our Customer Service team as Entry Level Representatives.
At Horizon Support Solutions, we believe in nurturing talent. Whether you are a recent graduate or looking to switch careers, we provide comprehensive training and a clear path for advancement. Our culture is fast-paced, supportive, and focused on mutual success.
Why Apply?
- Immediate Start: Positions available starting this week.
- No Experience Needed: We provide full training and mentorship.
- Competitive Pay: Base salary plus performance bonuses.
- Career Growth: Clear pathways to management and specialized roles.
Don't wait—apply today to secure your future in Fort Worth!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency to ensure high satisfaction.
- Process orders, returns, and exchanges accurately within company guidelines.
- Enter and maintain accurate customer data in our CRM database.
- Collaborate with team members to improve service processes and customer experience.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- A positive attitude and willingness to learn new systems.
- Reliable internet connection and a quiet workspace for remote candidates.