Job Description
Join our dynamic team in Oklahoma City and kickstart your career with no experience required! We're seeking motivated individuals for our entry-level customer service positions offering competitive weekly pay and comprehensive training. Enjoy a supportive environment where your growth is prioritized, with opportunities for advancement into specialized roles. Perfect for recent graduates or career changers looking to build professional skills in a fast-paced, rewarding setting. Paychecks issued every Friday!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve routine billing, account, and service issues using established protocols
- Input and maintain accurate customer data in CRM systems
- Collaborate with team members to escalate complex cases and ensure seamless resolution
- Meet daily performance metrics including call quality and resolution times
- Participate in ongoing training to enhance product knowledge and service skills
- Document all interactions according to company compliance standards
Qualifications
- No prior experience required – we provide all necessary training!
- High school diploma or equivalent (GED accepted)
- Basic computer literacy with ability to navigate multiple applications
- Strong verbal communication skills and clear phone etiquette
- Reliable internet connection for remote work components
- Ability to work flexible shifts including evenings and weekends
- Positive attitude and willingness to learn in a team environment
- Must pass background check and drug screening