Job Description
Join our dynamic team at Coastal Solutions Group, where we're urgently hiring enthusiastic individuals for entry-level positions in Virginia Beach! No prior experience is required – we provide comprehensive training to launch your career in customer service. As a rapidly growing company, we value fresh perspectives and offer a supportive environment with growth opportunities. Enjoy competitive pay, benefits, and a collaborative workplace culture.
Why Apply?
• Immediate start opportunities
• Paid on-the-job training
• Career advancement pathways
• Health benefits after 90 days
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response times
- Attend training sessions to develop product knowledge
- Contribute to team success through collaborative problem-solving
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal communication skills
- Basic computer proficiency (typing, MS Office)
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Strong attention to detail and accuracy
- Reliable transportation to our Virginia Beach office
- Must pass background check and drug screening