Job Description
Join Memphis Growth Partners as an Entry-Level Customer Service Representative and launch your career in a supportive, growth-oriented environment. We're seeking motivated individuals with no prior experience to become the face of our company. Enjoy comprehensive training, competitive benefits, and opportunities for advancement in Memphis's thriving business district. If you're a people person with a passion for helping others, we want to meet you!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Participate in ongoing training programs to develop skills
- Meet performance metrics for response times and satisfaction
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to learn quickly in a fast-paced environment
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliability and punctuality
- Valid work authorization in the United States