Job Description
Join our vibrant team at Sacramento Community Services! We're seeking enthusiastic individuals with no prior experience to become part-time Customer Service Associates. This flexible role offers on-the-job training in a supportive environment where you'll develop essential skills while serving our diverse community. Perfect for students, career changers, or anyone seeking a fresh start. Enjoy competitive pay, consistent hours, and opportunities for advancement within our growing organization.
Responsibilities
- Provide exceptional in-person and phone customer support
- Assist clients with inquiries, account information, and service requests
- Process transactions accurately using our digital systems
- Maintain organized service areas and documentation
- Collaborate with team members to resolve customer issues
- Participate in ongoing training programs
- Support community outreach initiatives
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Reliable transportation to our downtown location
- Ability to work evenings and weekends (20-25 hours/week)
- Positive attitude and eagerness to learn
- Passion for serving Sacramento residents