Job Description
Launch your career with zero experience required! Pacific Northwest Solutions is seeking motivated individuals to join our customer service team in Seattle. We provide comprehensive training and mentorship to help you succeed. Enjoy competitive pay, benefits, and a supportive work environment in Washington's thriving tech hub.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid authorization to work in the US