Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience is required—we provide comprehensive training to kickstart your career. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Oklahoma City. Perfect for recent graduates or career changers looking to grow with a forward-thinking company.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Participate in ongoing training and development programs
- Meet performance metrics for call resolution and satisfaction
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and strong problem-solving abilities
- Reliable transportation to our Oklahoma City location
- Ability to work flexible hours including weekends