Job Description
Join our dynamic team at Albuquerque Community Services as an Entry-Level Customer Service Representative! We're seeking motivated individuals to provide exceptional support to our clients. This immediate hire position offers competitive pay, comprehensive training, and a clear path for growth. If you're passionate about helping others and ready to start your career, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- No prior experience necessary (training provided)