Job Description
Join our dynamic team at Peak Performance Solutions as an Entry Level Customer Service Representative! We're hiring motivated individuals in Colorado Springs with no prior experience required. Enjoy weekly pay, comprehensive paid training, and a supportive environment designed for career growth. This full-time position offers stability and advancement opportunities within our rapidly expanding company.
Why Work With Us?
• Competitive weekly pay with direct deposit
• Paid on-the-job training (3 weeks)
• Comprehensive benefits package (after 90 days)
• Career advancement opportunities
• Positive team culture with recognition programs
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Process orders and update customer accounts accurately
- Collaborate with team members to improve service quality
- Meet weekly performance metrics for response times and resolution
- Document interactions in CRM system following company protocols
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Strong problem-solving abilities and attention to detail
- Positive attitude with customer-focused mindset
- Reliable transportation to our Colorado Springs office
- Ability to work flexible shifts (including weekends as needed)
- No prior experience necessary - training provided!