Job Description
Ready to kickstart your career in sunny Tampa? Tampa Bay Solutions is seeking motivated individuals with no prior experience for our entry-level Customer Service Representative position. We provide comprehensive paid training and a supportive environment where you'll develop valuable skills while helping our clients. Join our growing team and unlock your potential in one of Florida's most vibrant cities!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve basic account issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics while maintaining quality
- Participate in ongoing training programs
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Tampa office
- Ability to work 40 hours/week (Monday-Friday)
- Passion for helping others succeed