Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career in Detroit! No prior experience required – we provide comprehensive training and mentorship to help you succeed. This urgent hiring opportunity offers competitive pay, flexible scheduling, and a supportive work environment. If you're a motivated individual with excellent communication skills and a passion for helping others, we want to hear from you. Apply now and become part of Detroit's growing workforce!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve service issues efficiently
- Document customer interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
- Continuously improve product knowledge through training modules
- Contribute to a positive team culture through active participation
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency and willingness to learn new software
- Ability to multitask in a fast-paced environment
- Positive attitude and exceptional problem-solving abilities
- Reliable transportation to our downtown Detroit location
- No prior experience required – training provided
- Must be available for full-time weekday shifts