Job Description
Are you looking to kickstart your career in Long Beach?
Pacific Coast Retail Services is currently hiring motivated individuals for our growing team. We offer a fantastic opportunity for entry-level professionals to develop their skills in a supportive, fast-paced environment. No prior experience is required—we provide comprehensive on-the-job training!
As a Customer Service Representative, you will be the face of our brand, ensuring our customers have a seamless and positive experience. We value enthusiasm, reliability, and a willingness to learn.
Responsibilities
- Greet and Assist: Welcome customers warmly and provide exceptional service to ensure satisfaction.
- Inquiry Resolution: Handle customer questions and concerns professionally and efficiently via phone, email, and in-person.
- Data Entry: Accurately input and maintain customer information and sales data into our management systems.
- Product Knowledge: Learn and demonstrate a deep understanding of our products and services to make informed recommendations.
- Team Collaboration: Work closely with team members to achieve daily sales goals and operational targets.
- Store Operations: Assist with general store upkeep, inventory organization, and visual merchandising.
- Feedback Collection: Gather customer feedback and report it to management to help improve our service quality.
Qualifications
- Education: High school diploma or GED equivalent.
- Experience: No prior professional experience required; entry-level candidates are encouraged to apply.
- Availability: Must be available to work flexible hours, including weekends and holidays.
- Skills: Basic computer proficiency and familiarity with Microsoft Office Suite.
- Attributes: Strong communication skills, a positive attitude, and a customer-first mindset.
- Physical Requirements: Ability to stand for extended periods and lift light merchandise (up to 25 lbs).