Job Description
We are seeking a motivated Entry Level Customer Service Representative to join our growing team in the heart of Atlanta. If you are eager to learn, driven to succeed, and looking for a career path without the need for prior experience, this is the perfect opportunity for you.
At Apex Support Solutions, we pride ourselves on professional development and mentorship. We provide comprehensive on-the-job training to ensure your success. You will be the friendly voice and face of our brand, helping customers resolve inquiries and ensuring their satisfaction.
Why Join Us?
- Competitive hourly wage ($15 - $18/hr).
- Full benefits package available after 90 days.
- Structured career growth opportunities.
- Modern office environment in Downtown Atlanta.
Don't let a lack of experience hold you back from achieving your professional goals. Apply today and take the first step toward a rewarding career!
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person with a positive and professional attitude.
- Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
- Operate computer systems and database software to input and retrieve customer information accurately.
- Collaborate with team members to meet daily and monthly performance targets.
- Provide feedback on customer trends and product improvements to management.
- Maintain a clean and organized workspace to ensure efficiency.
Qualifications
- High school diploma or equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication skills and a friendly demeanor.
- Basic computer literacy and typing skills.
- Ability to work flexible shifts, including weekends and holidays.
- A valid driver’s license is preferred but not mandatory.