Job Description
Join our award-winning team as an Entry-Level Customer Service Representative! No experience is needed to start your career in Milwaukee's growing service sector. We provide comprehensive paid training and a supportive environment where you'll develop essential skills while helping our diverse community. Enjoy competitive pay, health benefits, and opportunities for advancement within 6 months.
Perfect for recent graduates, career changers, or anyone seeking a fresh start in Milwaukee. Our modern downtown office is easily accessible via public transit, and we offer flexible scheduling options to support work-life balance. Apply today to become part of Milwaukee's most trusted service provider!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our proprietary CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Participate in ongoing training programs to enhance product knowledge and service skills
- Contribute to team goals by meeting key performance metrics
- Assist with special community outreach events and local initiatives
- Uphold company standards for data security and confidentiality
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer literacy and ability to learn new software quickly
- Reliable transportation to our downtown Milwaukee location
- Availability to work weekdays and occasional weekends
- Passion for helping others and representing Milwaukee values
- Willingness to complete paid background check and drug screening