Job Description
Launch your career with us! No experience required – we provide comprehensive training.
Metro Solutions Group is urgently hiring motivated individuals for our Customer Service division. Join our dynamic team in the heart of Manhattan and gain valuable skills while serving top-tier clients. Enjoy competitive pay, career advancement opportunities, and a supportive work environment.
What We Offer:
- Free 4-week paid training program
- Health, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Performance-based bonuses
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve client inquiries efficiently and professionally
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and KPIs
- Participate in ongoing training and development
- Adapt to new technologies and processes
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to Manhattan office
- Authorization to work in the United States