Job Description
Join our dynamic team at Sunshine Solutions Inc. as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive training to kickstart your career in Tampa's thriving business environment. Enjoy competitive pay, benefits package, and a supportive workplace culture. Perfect for recent graduates or career changers looking to grow with us.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance and quality targets
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible shifts
- Customer service mindset
- Team player mentality