Job Description
We are looking for enthusiastic individuals to join our team as Entry Level Customer Service Representatives in the heart of Charlotte, NC. If you are eager to launch a career in a dynamic environment and help our community thrive, this is the perfect opportunity for you.
At Charlotte Health Solutions, we value growth, integrity, and community connection. We provide comprehensive training and mentorship to ensure your success from day one.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person with a friendly and professional demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Update customer records in our database with precision.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.
- Maintain a clean and organized workspace to ensure operational efficiency.
Qualifications
- High school diploma or equivalent (GED) required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency (Microsoft Office Suite).
- A positive attitude and a willingness to learn.
- Must be available to work flexible shifts including weekends.