Job Description
Join Omaha's fastest-growing customer service team! No experience required—just your enthusiasm and willingness to learn. We provide comprehensive paid training and career advancement opportunities for motivated individuals. Enjoy a supportive team environment, competitive benefits, and the chance to build your professional foundation in Omaha's thriving business district.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve basic account issues
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve escalated cases
- Participate in ongoing product knowledge sessions
- Meet performance metrics for call quality and resolution time
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and teamwork mindset
- Reliable transportation to downtown Omaha location
- Ability to pass background check and drug screen