Job Description
Launch your career with GrowthEdge Solutions! We're seeking passionate individuals for our entry-level Customer Service Representative role in Atlanta. No experience required – we provide comprehensive training to help you succeed. Enjoy flexible part-time schedules while building valuable skills in a supportive environment. Join our team of over 500 professionals committed to excellence and growth.
Why Join Us?
- Industry-leading onboarding program
- Career advancement opportunities
- Competitive hourly pay plus performance bonuses
- Modern, collaborative workspace in downtown Atlanta
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Basic computer proficiency (typing, email, browsers)
- Positive attitude and willingness to learn
- Ability to work 20-25 hours per week
- Reliable transportation to downtown Atlanta office
- Strong problem-solving abilities
- Attention to detail and accuracy