Job Description
Are you ready to launch your career with a leading industry player? Apex Solutions Group is currently accepting applications for Full-Time Customer Service Representatives in Memphis, TN. We are looking for driven individuals who are eager to learn and grow within a supportive environment. No prior experience is necessary; we provide comprehensive training to set you up for success.
Why Join Our Team?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Full Benefits Package: Health, dental, and vision insurance from day one.
- Career Growth: Clear pathways for advancement within the company.
- Modern Work Environment: State-of-the-art facilities and team-oriented culture.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and product information.
- Resolve customer complaints and issues in a professional and timely manner.
- Process orders, returns, and exchanges accurately.
- Collaborate with the sales and logistics team to ensure customer satisfaction.
- Update customer accounts and maintain detailed records of interactions.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Ability to type at least 35 WPM with high accuracy.
- Proficient in using basic computer software and navigating web browsers.
- A positive attitude and a willingness to learn new processes quickly.
- Must be authorized to work in the United States.