Job Description
Launch your career with Texas Innovations Inc.! We're urgently seeking motivated Entry Level Customer Service Representatives to join our Austin team. No experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, full benefits, and a supportive environment where your growth is our priority.
What We Offer:
- Competitive hourly wage + performance bonuses
- Comprehensive paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Adhere to company policies and procedures
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Customer-focused mindset