Job Description
Launch your career with Louisville Community Services! We're seeking motivated individuals with no prior experience to join our dynamic team as Customer Service Representatives. Enjoy comprehensive paid training, a supportive work environment, and opportunities for growth. If you're a people person with excellent communication skills, we want to meet you!
What We Offer:
- Comprehensive paid training program
- Health benefits and retirement plans
- Clear career advancement path
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process customer orders and transactions accurately
- Update customer information in our CRM system
- Collaborate with team members to resolve issues
- Document all interactions in our database
- Adhere to company policies and procedures
- Identify opportunities to improve customer experience
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown office