Job Description
Join our award-winning team as a Customer Service Representative! We're seeking motivated individuals with no prior experience to join our paid training program. Learn industry-leading communication skills while supporting our community's needs. Enjoy a supportive environment with career advancement opportunities.
Why Join Us?
• Comprehensive 4-week paid training program
• Flexible daytime schedule
• Health benefits after 90 days
• Performance-based quarterly bonuses
Responsibilities
- Handle inbound customer calls and emails professionally
- Resolve billing inquiries and service issues
- Document interactions in CRM system
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (required)
- No experience necessary – training provided
- Strong communication skills in English and Spanish
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable transportation to our Mesa Street location