Job Description
Immediate Hire Opportunity in Sacramento, CA! Join our dynamic team as an Entry-Level Customer Service Representative with full paid training. No experience necessary—we'll provide all the tools you need to succeed. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your career can flourish.
Why Work With Us?
- Full paid training program (4 weeks)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and update customer records
- Collaborate with team members to improve service
- Meet performance metrics for call quality and resolution
- Document interactions in CRM systems
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Basic computer proficiency (typing, MS Office)
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable internet connection for remote training
- Valid work authorization in the US
- Must pass background check