Job Description
Start your career with no experience required! GlobalConnect Solutions is urgently hiring Entry-Level Customer Service Representatives in Milwaukee, WI. We're seeking motivated individuals to join our award-winning team with comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive environment where your success is prioritized.
What We Offer:
- Competitive hourly wage + performance bonuses
- Comprehensive paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with team to achieve service goals
- Adhere to company policies and procedures
- Identify opportunities for process improvement
- Maintain positive customer relationships
Qualifications
- No prior experience necessary – training provided
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable attendance and punctuality
- Must pass background check