Job Description
Start your career journey with Urban Retail Group! We're seeking passionate individuals with no prior experience to join our dynamic customer service team. This is your opportunity to develop professional skills while making a positive impact in our Baltimore community. We provide comprehensive training, mentorship, and a supportive environment designed for growth. If you're motivated, reliable, and eager to learn, we want to meet you!
Responsibilities
- Deliver exceptional customer service experiences in-store and via phone
- Process transactions accurately using our POS system
- Resolve customer inquiries with patience and professionalism
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store operations
- Adhere to company policies and safety standards
Qualifications
- No prior experience required – we train from the ground up!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy
- Positive attitude and willingness to learn
- Must be available for flexible scheduling