Job Description
Join our award-winning team as a Customer Service Representative – no experience required! We provide comprehensive paid training to launch your career in customer support. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in Columbus, Ohio. If you're a motivated learner with excellent communication skills, apply today!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call resolution and satisfaction
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong verbal and written communication skills
- Basic computer proficiency (MS Office)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Columbus office
- Passion for helping others
- No prior experience necessary – training provided!