Job Description
Are you ready to kickstart your career with zero experience required? Apex Logistics & Solutions is looking for ambitious, motivated individuals to join our growing team in Wichita, KS. We believe in nurturing talent and providing the training you need to succeed in a dynamic corporate environment.
As an Entry Level Customer Service Representative, you will be the first point of contact for our clients. We offer a comprehensive training program to ensure you feel confident and ready to deliver exceptional service from day one. If you are looking for a full-time opportunity with growth potential, this is the place for you.
Why Choose Us?
- Competitive hourly pay and performance bonuses.
- Full medical, dental, and vision insurance.
- Paid training and career advancement opportunities.
- A supportive and inclusive workplace culture.
Responsibilities
- Customer Interaction: Handle inbound and outbound calls and emails to assist customers with inquiries, orders, and complaints.
- Problem Solving: Identify customer needs and provide effective solutions in a timely manner.
- Data Management: Maintain accurate and up-to-date customer records in our CRM system.
- Sales Support: Assist in upselling products and services to enhance customer satisfaction and revenue.
- Team Collaboration: Work closely with the sales and logistics teams to ensure seamless operations.
- Feedback Collection: Gather customer feedback and report trends to management.
Qualifications
- Education: High school diploma or GED equivalent is required.
- Experience: No prior experience required. We provide full training.
- Communication: Excellent verbal and written communication skills.
- Attitude: A positive, professional attitude and a strong desire to learn.
- Reliability: Ability to work full-time hours with occasional flexibility.
- Computer Literacy: Basic computer skills and familiarity with navigating web browsers.