Job Description
Start your career journey with no experience required! Growth Partners Inc. seeks motivated individuals for our entry-level Customer Service Representative position in Minneapolis. We provide comprehensive paid training and career advancement opportunities. Enjoy competitive benefits, flexible scheduling, and a collaborative team environment. Join our mission to deliver exceptional customer experiences while building professional skills that last a lifetime.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution rate
- Participate in ongoing training sessions
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Valid work authorization in the United States