Job Description
Launch your career with Growth Opportunities Inc.! We're seeking motivated individuals for our Entry-Level Customer Service Representative position in New York. No prior experience is required—we provide comprehensive paid training and immediate start dates. Join a supportive team dedicated to your professional growth while serving diverse clients across industries. Enjoy competitive pay, benefits, and clear advancement pathways. Perfect for career changers or recent graduates looking to build foundational skills in a dynamic environment.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues using established protocols and escalate when necessary
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Complete product knowledge training modules weekly
- Meet performance metrics for response times and customer satisfaction
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Ability to learn quickly with minimal supervision
- Basic computer literacy (typing, email, internet navigation)
- Positive attitude and adaptability to change
- Reliable transportation and punctuality
- Passion for helping others and problem-solving
- No prior experience required – training provided