Job Description
We are seeking a motivated Entry Level Customer Service Representative to join our dynamic team in Virginia Beach, VA. In this role, you will be the first point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency. We pride ourselves on providing top-tier service and offer comprehensive training to help you succeed.
Why Apply?
- Competitive hourly pay ranging from $18.00 to $22.00.
- Health, dental, and vision insurance benefits.
- Free paid training and mentorship programs.
- Career growth opportunities within the company.
- Supportive and collaborative work environment.
Don't miss this chance to start your career in customer service. Apply today!
Responsibilities
- Greet and assist customers via phone and email with a friendly and professional demeanor.
- Resolve customer inquiries, complaints, and issues in a timely and effective manner.
- Process orders, returns, and exchanges accurately using our internal CRM software.
- Maintain and update customer account information and detailed records.
- Collaborate with the operations and sales teams to ensure seamless service delivery.
- Identify opportunities to upsell products or services to enhance customer satisfaction.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory for this entry-level position.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work in a fast-paced environment while maintaining high accuracy.
- Reliable transportation required.