Job Description
Are you looking for your first job in San Diego? Sunrise Tech Solutions is seeking enthusiastic, motivated individuals to join our team as Entry Level Customer Service Representatives.
We provide comprehensive on-the-job training and a supportive environment for career growth. If you have a positive attitude and a desire to learn, we want to hear from you! This is a fantastic opportunity to start a career in a thriving industry with excellent benefits.
Why Join Us?
- Competitive Pay: Earn between $20.00 and $25.00 per hour based on performance.
- Training Provided: No experience necessary; we will teach you everything you need to know.
- Flexible Schedule: Work hours that fit your lifestyle.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints effectively to ensure a high level of customer satisfaction.
- Process orders and returns accurately using our internal CRM software.
- Build rapport with new and existing clients to understand their specific needs.
- Maintain accurate records of all customer interactions and transactions.
- Collaborate with team members to improve overall service delivery and team goals.
- Assist with administrative tasks to support the smooth operation of the department.
Qualifications
- High School Diploma or equivalent required.
- No prior experience required – we provide full training.
- Strong communication skills and a professional telephone manner.
- Basic computer proficiency (typing, navigating windows, Microsoft Office Suite).
- Ability to work flexible hours, including weekends and evenings if needed.
- A positive, solution-oriented mindset.
- Reliable transportation and valid driver's license.