Job Description
We are looking for motivated, outgoing individuals to join our dynamic team as Entry Level Customer Service Representatives. This is a fantastic opportunity for recent graduates or anyone looking to start a career in the tech industry. We provide comprehensive training and a clear path for professional growth.
Why Join Us?
- Competitive hourly pay starting at $20.00.
- Full paid training program to help you succeed.
- Flexible schedule and remote work options available.
- Health, dental, and vision insurance benefits.
If you are a problem solver with excellent communication skills, we want to hear from you.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Learn and utilize our internal CRM software to track interactions and update customer profiles.
- Assist in onboarding new clients by explaining service features and technical requirements.
- Collaborate with the technical support team to escalate and resolve complex issues.
- Provide feedback to management on common customer concerns and product improvements.
- Maintain a high level of accuracy in data entry and documentation.
Qualifications
- High school diploma or equivalent required; college students welcome.
- Strong verbal and written communication skills.
- A positive attitude and a willingness to learn new technologies.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable internet connection (for remote/hybrid roles).
- Ability to work well in a team environment.